I learned the hard way. I was a manager at 22. Young, ambitious and vocal. I thought the answer to most things was to use the volume of my voice to get what I wanted done. I came from a noisy household so had to use my voice to get heard. Unfortunately I transferred that to the work environment.
Luckily, someone gave me an opportunity, if I work hard, I can move up the organisation. I had a good line manager and she believed in me. So every time I spoke to someone in an unprofessional way, I would get instant feedback.
I was thrown in at the deep end and learned by making mistakes. No one taught me communication skills, but someone gave me an opportunity, so I was going to give it my best shot.
I was a good at communicating, but there is a difference between communicating or being an effective communicator. I felt comfortable with one style, being direct. I was good at delivering actions to get results but not with empathy. I didn't want to look weak.
My lack of confidence was due to my skill and experience. If you feel you don’t have the necessary experience then sometimes your voice is the only thing going for you. However, if you don’t use this in the right way, it will come back to bite you .
So to start mastering your confidence there are a few questions to consider:
Are you communicating or are you an effective communicator? There is a difference.
How confident are you in your skills and capabilities for the job you’re doing? If you don’t feel confident, your credibility is at stake.
Do you have a good manager? Someone looking out for you and prepared to support you when you get it wrong.
What is your self worth? Do you feel you should be there? Like you’ve earned the right?
These are the foundations of building your communications confidence.
Feel free to email me firstname.lastname@example.org